Frequently asked questions

Is Pento a cloud-based payroll solution?

Yes, Pento is cloud-based. This means you can access and manage your payroll anytime and anywhere with an internet connection. It also allows for automatic updates and backups, ensuring your data is always up-to-date and secure. We also comply with all relevant privacy and data protection laws.

Is Pento GDPR compliant?

Yes, Pento is fully GDPR compliant. You can find more information in our Data Processing Agreement and Security and Privacy page.

Does Pento integrate with HRIS and accounting systems?

Yes, Pento integrates with leading HRIS like HiBob, BambooHR, Personio, CharlieHR, PeopleHR and Humaans and accounting systems like Xero, Quickbooks and Netsuite. For accounting, Pento also offers a custom payroll journal setup for any complex accounting needs.

How long does it take to onboard with Pento?

With Pento, you can get onboarded before your next payday. Our payroll experts have extensive experience working with various UK payroll providers and can migrate data to Pento on your behalf to reduce admin work for you. All our plans come with a one-time setup fee to ensure a smooth transition to Pento from your previous payroll provider.

Can Pento pay to HMRC on my behalf?

Yes, if you opt for automated payments with Pento, we will pay income tax and National Insurance to HMRC on your behalf after every payroll.

Does Pento offer payroll advice?

Yes, you can get expert payroll advice and assistance from our CIPP members. We offer day-to-day payroll support for free to all customers but if you require payroll advice for more complex matters, you can opt for certain advisory hours as an add-on.

Hear directly from Pento customers.

Excellent company. Customer service is exceptional. Through onboarding to using Pento for a year, we have felt supported and have high levels of confidence using this software and company.

Tammie Mills
Finance Manager,

Since switching to Pento, we are down to processing payroll in 1 hour each month, our cutoff is now right up to pay date, giving our employees a better experience and we have zero errors.

Andrew Finnerty
VP of People, Kriya

Our pay queries have dramatically reduced as Pento’s HR integration reduces the need for manual intervention. We've seen an increase in employee satisfaction with payroll as a result.

Oju Williams
Head of People Ops, Beacon

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