How Starling Bank took back control of their payroll with Pento

“We have been impressed with their well-designed UI and smooth integration with our other workplace tools and are looking forward to continuing our work together.”

Industry
Banking and Finance
Integrations
BambooHR
Size
1700+
Headquarters
London, UK

Payroll challenges at Starling Bank before Pento

Flawed process

Frustrated team

Starling Bank's success with Pento

Supportive buying and onboarding experience

Signed up in 2 weeks – Starling Bank instantly realised the value Pento could add to their payroll process. The buying process only lasted for a couple of weeks.

Quick response time – Pento’s team was always around to resolve their product and payroll queries and Starling Bank loved that. While it would take days with other providers, it was a matter of minutes with Pento.

No manual work and complete automation

No duplicate entries between BambooHR and Pento – All employee information from BambooHR, including new joiners and leavers, is updated automatically and in real-time. No manual intervention whatsoever!

Real-time control over all payroll data and process

Access to real-time payroll data – With Pento, Starling’s payroll team can download any employee, tax, or payment-related data to run their analysis.

No cut-off dates to change employee payslips – With Pento, Starling can change employees' payslips until the day before payday, without any additional costs.

Easy to use, modern interface

Getting started is simple – In Nick’s words: “I was expecting a long and daunting integration process but it all went very smoothly.” After Nick set up Starling’s Pento account, Tess from his team could immediately pick up without any extra assistance.

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No more running payroll in spreadsheets & emails.

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  • Real-time changes and calculations

  • Employee data stored in one secure place

  • Automated payouts (employees, HMRC)

  • Real-time variance report

  • Integration to accounting / ERP software

  • Integration to HR software

  • Pro-rata & holiday pay calculated automatically